Privacy Policy
Your privacy is important to us. This policy explains how YestoWser Gaming Studio collects, uses, and protects your personal information.
Last updated: January 15, 2025
Introduction
At YestoWser Gaming Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our gaming services, or interact with our products.
This policy applies to all users of our gaming platform, website visitors, and customers who purchase or use our services. By using our services, you consent to the data practices described in this policy. We reserve the right to update this policy from time to time, and we will notify you of any material changes through our website or other appropriate means.
Our Commitment to Privacy
We believe in transparency and want you to understand exactly how your data is being used to enhance your gaming experience while protecting your privacy rights.
Information We Collect
We collect various types of information to provide and improve our gaming services, website functionality, and customer support. The information we collect falls into the following categories:
Personal Information
- Account information (username, email address)
- Profile data and preferences
- Payment information (processed securely by third parties)
- Contact information when you reach out to us
Usage Data
- Game play statistics and achievements
- Website navigation and interaction patterns
- Device information and technical specifications
- IP address and location data
Automatic Data Collection
When you use our services, we automatically collect certain information through cookies, web beacons, and similar technologies to enhance your experience and improve our services.
How We Use Your Information
We use the information we collect for various purposes, all aimed at providing you with the best possible gaming experience while respecting your privacy. Here's how we use your data:
Service Provision and Improvement
We use your information to provide, maintain, and improve our gaming services, personalize your experience, and develop new features based on user preferences and behavior patterns.
Security and Fraud Prevention
Your data helps us maintain the security of our platform, detect and prevent fraud, abuse, and other security risks to ensure a safe gaming environment for all users.
Communication and Support
We use your contact information to respond to your inquiries, provide customer support, send important updates about our services, and notify you about changes to this privacy policy.
Analytics and Research
We analyze usage patterns and aggregate data to understand how our games are used, identify trends, and conduct research to improve our products and services.
Information Sharing and Disclosure
We understand the importance of protecting your personal information. We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
Our Commitment
We never sell your personal information to advertisers or data brokers. Your privacy is more valuable to us than any potential revenue from data sales.
Service Providers
We work with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud hosting services, analytics providers, and customer support tools. These partners are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Consent
We may share your information with your explicit consent or as otherwise described at the time of collection. You have the right to withdraw your consent at any time.
Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols.
Secure Infrastructure
Our servers are housed in secure data centers with physical and digital access controls.
Access Controls
Strict access controls limit who can view your data, and all access is logged and monitored.
Regular Updates
We regularly update our systems and security protocols to address emerging threats.
Employee Training
Our staff receives regular training on data protection and privacy best practices.
Security Audits
We conduct regular security assessments and vulnerability testing to identify and address potential risks.
Important Security Notice
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to continuously improving our security measures.
Your Privacy Rights
We respect your privacy rights and provide you with control over your personal information. Depending on your location, you may have the following rights regarding your personal data:
Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.
How to exercise: Contact us using the information provided below with "Data Access Request" in the subject line.
Correction and Updates
You can request that we correct or update any inaccurate or incomplete personal information we have about you.
How to exercise: Log into your account settings or contact our support team to update your information.
Deletion
You have the right to request that we delete your personal information, subject to certain legal limitations and retention requirements.
How to exercise: Contact us with "Data Deletion Request" in the subject line. Note that some information may be retained for legal or legitimate business purposes.
Restriction and Objection
You may request that we restrict processing of your personal information or object to certain types of data processing, including direct marketing.
How to exercise: Use the opt-out links in our communications or contact our privacy team directly.
Response Timeframe
We will respond to your privacy requests within 30 days of receipt. For complex requests, we may need additional time and will inform you of any delays.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and gaming platform. Understanding how these technologies work helps you make informed choices about your privacy.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your user experience.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.
Purpose: Website functionality, security
Duration: Session or persistent
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Purpose: Analytics, website optimization
Duration: Up to 2 years
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
Purpose: User preferences, personalization
Duration: Up to 1 year
Marketing Cookies
These cookies track your online activity to help advertisers deliver more relevant advertisements or limit the number of times you see an ad.
Purpose: Advertising, marketing analytics
Duration: Up to 1 year
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to:
- • View what cookies are stored on your device
- • Delete existing cookies
- • Block cookies from being set in the future
- • Set preferences for specific websites
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our data retention practices vary depending on the type of information and the purpose for which it was collected.
Retention Periods by Data Type
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Active account + 3 years | Service provision, customer support |
| Game Play Data | Active account + 2 years | Game progress, achievements, analytics |
| Payment Information | 7 years | Legal and tax requirements |
| Support Communications | 3 years | Customer service, dispute resolution |
| Marketing Data | Until opt-out + 2 years | Marketing communications |
| Technical Logs | 90 days - 1 year | Security, troubleshooting, performance |
Automatic Deletion
When data retention periods expire, we automatically delete or anonymize your information. For inactive accounts, we may delete personal data after extended periods of inactivity, typically after 3 years of no login activity.
Legal Requirements
Some information may be retained for longer periods if required by law, regulation, or legal proceedings. We will notify you if we are required to retain your information for an extended period.
International Data Transfers
YestoWser Gaming Studio operates globally, and your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence.
Our Global Operations
While our headquarters are in South Korea, we use cloud services and service providers that may be located in various countries worldwide to provide you with the best gaming experience.
Safeguards for International Transfers
Standard Contractual Clauses
We use Standard Contractual Clauses approved by the European Commission for transfers from the EU/EEA to countries that don't have adequacy decisions.
Adequacy Decisions
Where possible, we transfer data to countries that have been deemed to provide an adequate level of data protection by relevant authorities.
Binding Corporate Rules
We implement binding corporate rules for intra-group transfers that provide adequate protection for personal data.
Data Processing Agreements
We ensure all our service providers implement appropriate safeguards and data protection measures through comprehensive data processing agreements.
Your Rights Regarding Transfers
If you have concerns about international data transfers, you may contact us to learn more about the safeguards we have in place. You also have the right to lodge a complaint with your local data protection authority.
Children's Privacy
The safety and privacy of children online is of particular concern to us. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Age Restriction
Children under 13 years of age are not permitted to create accounts or use our services. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
Parental Guidance
For Parents and Guardians
If you believe your child has provided us with personal information without your consent, please contact us immediately using the information provided below.
- • We will work with you to remove your child's information from our systems
- • We may request verification of your identity as the parent or guardian
- • We will respond to your request within 30 days
Age Verification
For users between 13 and 18, we may require parental consent in certain jurisdictions and implement additional safeguards to protect younger users.
- • Account creation may require parent/guardian verification
- • Enhanced privacy controls for minor accounts
- • Restricted data collection for users under 18
COPPA Compliance
Our practices are designed to comply with the Children's Online Privacy Protection Act (COPPA) and similar international regulations. We do not:
- • Knowingly collect personal information from children under 13
- • Share children's personal information with third parties
- • Use children's information for marketing purposes
- • Allow children to make their information publicly available
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to maintaining transparency about any changes that affect your privacy.
How We Notify You of Changes
Advance Notice
For material changes, we will provide at least 30 days advance notice before the new policy takes effect, allowing you time to review and understand the changes.
Notification Methods
We will notify you via email, website banner, in-app notification, or other appropriate means to ensure you are aware of important changes to this policy.
Types of Changes
Minor Changes
Clarity improvements, contact information updates, or minor procedural changes that don't affect your rights or our data practices.
Significant Changes
Changes to data collection practices, new data sharing arrangements, changes to your rights, or modifications to security practices.
Material Changes
Changes that materially affect how we process your personal information or your privacy rights, requiring your consent or providing an opt-out option.
Your Options
If you disagree with any changes to this Privacy Policy, you may:
- • Stop using our services before the changes take effect
- • Request deletion of your account and personal information
- • Contact us to discuss specific concerns about the changes
- • Exercise your right to data portability before the changes
The "Last updated" date at the top of this policy indicates when the most recent changes were made.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and address any privacy-related matters.
Company Information
YestoWser Gaming Studio
Sinchon-ro 749
Goyang, South Korea
Quick Contact Form
Additional Resources
Response time: Within 30 days
Emergency security issues: Within 24 hours